Evidence-Backed Expectations
Complete 100 training sessions in your first year
Athletes at 100+ sessions set 2.7x more PRs and gain 1.2 mph more pitching velocity
Zero missed weeks in your first 8 weeks
Athletes who miss a week in their first 8 weeks are significantly more likely to churn
Complete your reassessments on time
On-time reassessment adds 16 points to renewal probability
Have your parents engaged in the communication process
Athletes with parent engagement renew 15-20 points higher
Complete at least 70% of your prescribed workouts Premium
Athletes above 70% compliance renew at 77% vs 60%
Ensure every athlete in their first 8 weeks is scheduled by Thursday -- reach out if not
Missing a week in the first 8 weeks tanks renewal probability
Respond to every missed session or adverse event within 72 hours
Coach response within 72 hours of adverse events significantly improves recovery
Schedule reassessments on time for every athlete
On-time reassessment adds 16 points to renewal probability
Initiate two-way conversations with at-risk athletes, not just automated messages
Two-way conversation recovery rate is significantly higher than one-way outreach
Your athletes should average at least 5 PRs per 90 days of training
Top coaches produce PRs at higher rates controlling for visit frequency